Privacy Policy for ESL Whiteboard

Last updated: July 2025
Welcome to ESL Whiteboard (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our website eslwhiteboard.com and services.

1. Information We Collect
We collect the following personal information:
Name
Email address
Phone number
Country
Age
Quiz answers
Payment details

2. How We Collect Information
We gather information from you when you:
Sign up through our registration forms
Participate in quizzes
Book appointments via Calendly
Communicate with us on WhatsApp
Use our website, which uses cookies and tracking technologies
Make payments through payment processors

3. How We Use Your Information
Your data is used to:
Provide and manage our English learning services
Process payments and subscriptions
Communicate with you via email and WhatsApp, including marketing messages (with your consent)
Improve our website and services through analytics
Schedule and manage appointments
Comply with legal obligations

4. Legal Basis for Processing (If You Are in the UK/EU)
We process your data based on:
Your consent (e.g., for marketing communications)
Performance of a contract (providing services you request)
Compliance with legal obligations
Our legitimate interests (e.g., improving services, fraud prevention)

5. Cookies and Tracking
We use cookies, Google Analytics, and Facebook Pixel to analyze website usage and personalize your experience. You can manage or disable cookies via your browser settings.

6. Sharing Your Information
We may share your data with trusted third-party service providers, including:
Google Analytics and Facebook Pixel (for analytics and ads)
Stripe (for payment processing)
Calendly (for scheduling)
Google Meet (for online classes)
We do not sell or rent your personal data to third parties.

7. International Data Transfers
Some of our third-party services are based outside the UK (e.g., United States). We ensure appropriate safeguards, such as standard contractual clauses, to protect your data during such transfers.

8. Data Security and Retention
We store your data securely using industry-standard measures. We retain personal data only as long as necessary to provide our services or comply with legal requirements.

9. Children’s Privacy
We do not knowingly collect data from children under 18. Our services are intended for users 18 and older.

10. Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw your consent at any time
Object to data processing
Lodge a complaint with a data protection authority
To exercise these rights, please contact us at contact@eslwhiteboard.com.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.

12. Contact Us
If you have questions about this policy or your data, please contact us:
Email: contact@eslwhiteboard.com